Parliamentary and Health Services Ombudsman gives evidence
5 November 2009 (updated on 22 April 2010)
The Public Administration Select Committee (PASC) hears evidence from Ann Abraham, the Parliamentary and Health Service Ombudsman (PHSO). The session is the Committee’s regular annual survey of the work of the Ombudsman. Watch from 10.00 am
- Video and audio: Work of the Ombudsman 2008-09 evidence session
- Public Administration Committee
- PHS Ombudsman, Annual Report 2008-09
The witnesses are:
- Ann Abraham, PHS Ombudsman
- Bill Richardson, Deputy Chief Executive
- Kathryn Hudson, Deputy Ombudsman
The PHSO and her office exist to provide a service to the public by undertaking independent investigations into complaints that government departments, a range of other public bodies in the UK, and the NHS in England have not acted properly or fairly or have provided a poor service.
Topics that the hearing may cover include:
- The performance of the Office of the PHSO
- The recent transition to a new NHS complaints system
- The performance of the public bodies investigated by the PHSO
- The constitutional position of the PHSO