Complaints and Litigation: Health Service Ombudsman to give evidence
10 February 2011
On 15 February the Health Committee will hold its second oral evidence session on Complaints and Litigation. The Terms of Reference for the inquiry were issued on 4 November 2010.
Tuesday 15 February 2011
Witnesses:
At 10.30 am
Parliamentary and Health Service Ombudsman
Ann Abraham, Health Service Ombudsman
James Johnstone, Director of Customer Service and Assessment
Department of Health
Paul Streets, National Director of Patient and Public Experience
Chris Bostock, Head of User Experience
At 11.45 am
David Flory CBE, Director General, Finance, Performance and Operations, Department of Health
Stephen Walker CBE, Chief Executive, NHS Litigation Authority
Sarah Albon, Director for Civil, Family and Legal Aid Policy, Ministry of Justice
Location: Committee Room 8, House of Commons, Main Building
The meeting will be televised.
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