Financial Ombudsman Service, fos
Correspondence published relating to hearing with Financial Ombudsman Service
30 October 2012
Following the Committee's evidence session with the Financial Ombudsman Service, in which MPs questioned the Ombudsman's heads Natalie Ceeney, Chief Executive and Chief Ombudsman, and Tony Boorman, Deputy CEO and Deputy Chief Ombudsman, the Committee agreed to publish the correspondence listed below
Correspondence and memorandum from the FOS
- Letter from Lloyds TSB, regarding the amount of complaints made against them to the Financial Ombudsman Service
- Letter from Barlcays regarding Claims Management Companies
- Letter from the Financial Ombudsman Service regarding Claims Management Companies
- Memorandum submitted by the FOS
Parliament TV
The session focused on the Ombudsman's Annual Review, and can be re-watched via Parliament TV.