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What do consumers need to know about AI?

3 November 2017

Image of UK Parliament portcullis

The Select Committee on Artificial Intelligence explores the issues confronting companies in developing AI for business applications and the challenges consumers could face with the rising use of AI in consumer products.

Witnesses

Tuesday 7 November in Committee Room 4A, Palace of Westminster

At 3.30pm

  • James Luke, Chief Technology Officer for the Public Sector, IBM
  • Andrew de Rozairo, Vice President, Customer Innovation and Enterprise Platform, SAP
  • Kriti Sharma, Vice President of Artificial Intelligence and Bots, Sage

At 4.30pm

  • Colin Griffiths, Policy Manager, Citizens Advice
  • Will Hayter, Policy Director, Competition and Markets Authority

Areas of discussion

  • What are the biggest advantages and disadvantages that AI could bring to UK businesses over the next 10 years?
  • What problems have companies faced when developing and deploying AI for business applications?
  • What role do ethical guidelines or principles play when companies develop AI systems?
  • How can we guard against prejudice that may be embedded in training data and prejudice stemming from the lack of diversity in the engineers that build AI systems?
  • What is being done to provide training, education and apprenticeships in machine learning and AI?
  • Is it important for consumers to be aware of AI and its implications?
  • What are the biggest concerns related to the use of AI that you hear about from consumers?
  • What impact is the dominance of very large tech corporations in the AI sector having on consumers?
  • Are consumers concerned about how their personal data is used?
  • How can data best be managed in the interests of the public?
  • Do now mechanisms for legal liability and redress need to be considered for situations where AI gets it wrong and harms individuals?

Further information

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