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What more can banks do to tackle financial exclusion?

19 July 2016

Image of UK Parliament portcullis

The Select Committee on Financial Exclusion takes evidence from Barclays and Co-operative bank in a session which focuses on what banks are doing to help alleviate financial exclusion.

Witnesses

Tuesday 19 July, Committee Room 2A, Palace of Westminster

At 10.40am:

  • Matthew Carter, Director of Products and Marketing, Co-operative Bank
  • Catherine McGrath, Managing Director, Transactions, Insurance and Mass Market, Barclays

Possible questions

  • How do banks define financial exclusion and what incentive or motivation is there for banks to try to address it?
  • How many people are taking up basic bank accounts? How are basic bank accounts marketed?
  • What support do banks offer for customers in financial difficulties? Do they direct customers to organisations that may be able to provide assistance?
  • Is there a role for banks in contributing to financial education in schools?

Further information

Image: iStockphoto