How to make a request
In order to exercise any of your data protection rights, you can make a request to us. You can also contact us if you are unhappy with our processing of your personal data.
Please note that this page explains how to make a request to the House of Commons or the House of Lords Administrations. Members of Parliament and Members of the House of Lords who handle personal data are separate controllers. Any requests relating to their processing of personal data should be directed to the relevant Member.
Where to contact us
Please contact whichever House is processing your personal data, either in writing or verbally:
- House of Commons Information Compliance Service: email or 020 7219 2559
- House of Lords Information Compliance team: email or 020 7219 5693
You can alternatively contact us by post, using the postal address of either House.
If you require use to make any reasonable adjustments, please let us know when you make your request and we will try to help. For example, you may want our response typed in a larger font.
For information about how we will process the personal data you send us, please see our privacy notices.
You can find out more about how to exercise your data protection rights on the Information Commissioner’s Office website.
What happens next
The Information Commissioner’s Office website describes the process for making data protection rights requests, depending on which right you are claiming. This includes:
- additional information we may ask for from you
- when we can charge a fee
- how long before you will receive a response
- what our response might be including reasons for refusing your request
Please note, in addition, we may refuse a request on the grounds that complying with it would infringe parliamentary privilege. This could apply, for example, where you asked to erase a record of something said about you during a debate in either House of Parliament.
Making a complaint
If you are unhappy about our processing of your personal data or with our response to your request, you should contact the relevant Information Compliance team in the first instance.
Please specify the nature of your complaint clearly. This will help us review our records and allow us to respond to your complaint properly.
Once you have contacted us, you can also complain to the Information Commissioner’s Office or seek a judicial remedy through the courts system.